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Connect With Wine LLC is a licensee of the TRUSTe
Privacy Program. TRUSTe is an independent, non-profit organization
whose mission is to enable individuals and organizations to establish
trusting relationships based on respect for personal identity and
information by promoting the use of fair information practices.
This privacy statement covers the site WWW.CONNECTWITHWINE.COM
Because this Web site wants to demonstrate its commitment to our
users’ privacy, it has agreed to disclose its information practices
and have its privacy practices reviewed for compliance by TRUSTe.
1. What personally identifiable information
Connect With Wine collects.
2. What
personally identifiable information third parties collect through
the Web site. 3. What organization collects
the information.
4. How Connect With Wine uses the information.
5. With whom Connect With Wine may
share user information.
6.
What choices are available to users regarding collection, use and
distribution of the information.
7. What types of security procedures
are in place to protect the loss, misuse or alteration of information
under Connect With Wine's control.
8. How users can correct any inaccuracies
in the information.
If users have questions or concerns regarding this
statement, they should first contact michael@connectwithwine.com
If they do not receive acknowledgment of their inquiry or their
inquiry is not satisfactorily addressed, they should then contact
TRUSTe through the TRUSTe Watchdog Dispute
Resolution Process TRUSTe will serve as a liaison
with the Web site to resolve users concerns.
Information Collection and Use
Information Collection
Connect With Wine LLC is the sole
owner of the information collected on www.connectwithwine.com. Connect
With Wine LLC collects information from our users at several different
points on our Web site, as well as from email.
Registration
In order to be eligible to participate in our
Monthly Raffle, a user must first complete the registration form,
in compliance with the Contest Rules. During registration a user
is required to give contact information (such as name and email
address). We use this information to contact the user about services
that are provided via Connect With Wine LLC.
Order
We request information from the user on our
order form. A user must provide contact information (such as name,
email, and shipping address) and financial information (such as
credit card number, expiration date). This information is used
for billing purposes and to fill customer’s orders. If we have
trouble processing an order, the information is used to contact
the user.
Information Use
Profile
We
DO NOT collect data through cookies, log files, clear gifs, and/or
third parties for the purposes of creating a profile of our users.
Third Party Advertising
No advertising using third party ad servers
is used at this time.
Log Files
Like most standard Web site servers we use log
files. This includes internet protocol (IP) addresses, browser
type, internet service provider (ISP), referring/exit pages, platform
type, date/time stamp, and number of clicks to analyze trends, administer
the site, track user’s movement in the aggregate, and gather broad
demographic information for aggregate use. IP addresses, etc. are
not linked to personally identifiable information.
Communications from the Site
Special Offers and Updates
Registered members
will occasionally receive information on products, services, special
deals, and a newsletter via email. Out of respect for the privacy
of our users we present the option to not receive these types of
communications. Please see the Choice and Opt-out sections.
Newsletter
If a user wishes
to subscribe to our newsletter, we ask for contact information such
as name and email address. Out of respect for our users privacy
we provide a way to opt-out of these communications. Please see
the Choice and Opt-out sections.
Service Announcements
On rare occasions
it is necessary to send out a strictly service related announcement.
For instance, if our service is temporarily suspended for maintenance
we might send users an email. Generally, users may not opt-out
of these communications, though they can deactivate their account.
However, these communications are not promotional in nature.
Customer Service
We communicate with users on
a regular basis to provide requested services and in regards to
issues relating to their account we reply via email or phone, in
accordance with the users wishes.
Sharing
Legal Disclaimer
Though we make
every effort to preserve user privacy, we may need to disclose personal
information when required by law wherein we have a good-faith belief
that such action is necessary to comply with a current judicial
proceeding, a court order or legal process served on our Web site.
These are the instances in which we will share
users’ personal information:
We DO NOT Share Personal Information with Third Parties,
except as noted below.
Third Party Intermediaries
We use an outside
shipping company to ship orders, and a credit card processing company
to bill users for goods and services. These companies do not retain,
share, store or use personally identifiable information for any
secondary purposes.
Service Providers
We partner with
other third parties, for example wine retailers, to provide specific
services. When the user signs up for these particular services,
we share names and email addresses that is necessary for the third
party to provide these services. These third parties are not allowed
to use personally identifiable information except for the purpose
of providing these services.
Business Transitions
In the event Connect
With Wine LLC goes through a business transition, such as a merger,
being acquired by another company, or selling a portion of its assets,
users’ personal information will, in most instances, be part of
the assets transferred.
Choice/Opt-out
Our users are given
the opportunity to ‘opt-out’ of having their information used for
purposes not directly related to our site at the point where we
ask for information. For example, our order form has an ‘opt-out’
mechanism so users who buy a product from us, but don’t want any
marketing material, can keep their email address off of our lists.
Users who no longer
wish to receive our newsletter and promotional communications may
opt-out of receiving these communications by replying to unsubscribe
in the subject line in the email or email us at michael@connectwithwine.com
Links
This Web site contains
links to other sites. Please be aware that we, Connect With Wine
LLC, are not responsible for the privacy practices of such other
sites. We encourage our users to be aware when they leave our site
and to read the privacy statements of each and every Web site that
collects personally identifiable information. This privacy statement
applies solely to information collected by this Web site.
Surveys [& Contests]
From time-to-time
our site requests information from users via surveys or contests.
Participation in these surveys or contests is completely voluntary
and the user therefore has a choice whether or not to disclose this
information. The requested information typically includes name
and email address. Contact information will be used to notify the
winners and award prizes. Survey information will be used for purposes
of monitoring or improving the use and satisfaction of this site.
Users’ personally identifiable information is not shared with third
parties unless we give prior notice and choice. Though we may use
an intermediary to conduct these surveys or contests, they may not
use users’ personally identifiable information for any secondary
purposes.
Tell-A-Friend
If a user elects to use our referral service
for informing a friend about our site, we ask them for the friend’s
name and email address. Connect With Wine LLC will automatically
send the friend a one-time email inviting them to visit the site.
The email service provider for Connect With Wine LLC does not store
this information.
Chat Rooms, Message Boards, and
Public Forums
Please keep in
mind that whenever you voluntarily disclose personal information
online - for example on message boards, through e-mail, or in chat
areas - that information can be collected and used by others. In
short, by posting personal information online that is publicly accessible,
you may receive unsolicited messages from other parties in return.
Security
This
Web site takes every precaution to protect our users’ information.
When users submit sensitive information via the Web site, their
information is protected both online and off-line.
When
our registration/order form asks users to enter sensitive information
(such as credit card number and/or social security number), that
information is encrypted and is protected with the best encryption
software in the industry - SSL. While on a secure page, such as
our order form, the lock icon on the bottom of Web browsers such
as Netscape Navigator and Microsoft Internet Explorer becomes locked,
as opposed to un-locked, or open, when users are just ‘surfing’.
While
we use SSL encryption to protect sensitive information online, we
also do everything in our power to protect user-information off-line.
All of our users’ information, not just the sensitive information
mentioned above, is restricted in our offices. Only employees who
need the information to perform a specific job (for example, our
billing clerk or a customer service representative) are granted
access to personally identifiable information. ALL employees are
kept up-to-date on our security and privacy practices. Finally,
the servers that store personally identifiable information are in
a secure environment, in a locked facility.
If
users have any questions about the security at our Web site, users
can send an email to michael@connectwithwine.com
Correcting/Updating/Deleting/Deactivating Personal Information
If a user’s personally
identifiable information changes (such as zip code, phone, email
or postal address), or if a user no longer desires our service,
we provide a way to correct, update or delete/deactivate users’
personally identifiable information. This can usually be done at
the by emailing our Customer Support at michael@connectwithwine.com.
Notification of Changes
If we decide to change our privacy policy, we
will post those changes to this privacy statement, the homepage,
and other places we deem appropriate so our users are always aware
of what information we collect, how we use it, and under what circumstances,
if any, we disclose it.
If, however, we are going to use users’ personally
identifiable information in a manner different from that stated
at the time of collection we will notify users via email OR by posting
a notice on our Web site for 30 days.
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